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Hi. I have forgotten the password on my iPad. Will I lose all of my photos by doing a factory reset. I have just done a back up on my iPhone that is linked to my iPad

i Have forgotten the passcode in my iPad. If I have just backed up my iPhone will I lose all photos on my iPad and phone if I factory reset my iPad?

iPad 2, iOS 9

Posted on Jan 27, 2021 1:06 AM

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3 replies

Jan 27, 2021 2:58 AM in response to Jane0168

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). You won’t lose any data on other devices - but all locally stored data on the iPad will be erased. At conclusion of the process, you can restore your iCloud or iTunes backup to the iPad.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



Hi. I have forgotten the password on my iPad. Will I lose all of my photos by doing a factory reset. I have just done a back up on my iPhone that is linked to my iPad

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