Could not download the identity profile from the Encrypted Profile Service. The credentials within the Device Enrolment profile may have expired.

MacBook Air 13″, macOS 10.15

Posted on Jan 27, 2021 3:50 AM

Similar questions

RE: Profile installation failed. Could not download the identity profile from the encrypted profile service. The credentials within the device enrollment profile may have expired RE: Profile installation failed. Could not download the identity profile from the encrypted profile service. The credentials within the device enrollment profile may have expired
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End to end encryption loops between my 2 devices My iPad shows an alert that asks me to "Update Apple ID settings - Some account services will not be available until you sign in again". I press "Continue" Put in my AppleID Password & sign in (I was already signed in) It then pops up and says" reset end to end encryption" I press "Continue" - Then everything goes back to normal. Then I go to my iMac and I have an alert there telling me to do the exact same thing " Update Apple IS Settings" This time when I sign in it says "Go to one of your other devices signed into iCloud to approve this Mac" I go back to my iPad but nothing shows up to approve the Mac. I press "Can't approve" and it asks me to reset the End to End Encryption. And the loop then continues - When I approve it on the Mac the iPad asks me to do it again, then I approve it on the iPad and ther Mac asks me to do it again!
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Update Apple ID Settings Some account services will not be available until you sign in again. Update Apple ID Settings Some account services will not be available until you sign in again.
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1 reply

karthick08 Author

Level 1

4 points

Jan 27, 2021 3:51 AM in response to karthick08

I think i sorted out..

Before installing the profile, i deleted all the profiles and tried. It got installed.

However, I would like to test it at least couple of Mac's to conclude the old profile was causing this issue. Thanks.

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Could not download the identity profile from the Encrypted Profile Service. The credentials within the Device Enrolment profile may have expired.

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