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Level 1

5 points

iPhone Crashed

My iPhone has crashed to a black screen with the loading symbol and have tried the holding down the unlock button and volume up method however is still stuck on the screen.

iPhone 11 Pro, iOS 14

Posted on Jan 27, 2021 4:41 AM

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LD150

Level 10

89,929 points

Posted on Jan 27, 2021 5:06 AM

You will need a computer

see the steps in the following article:

If your iPhone is stuck on the Apple logo

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iPhone Crashed

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