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TouchId on Macbook Pro M1 not working when charging

When I plug the charger in (original from apple) the touchID not working at all, but when I unplug the touchID immediately works again.


I try to follow this: https://support.apple.com/en-us/HT201295 guide but it not work, because as I search the M1 MacBook doesn't use T2 chip.

Posted on Jan 27, 2021 11:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2021 8:26 AM

andy3520 wrote:
TouchId on Macbook Pro M1 not working when charging

When I plug the charger in (original from apple) the touchID not working at all, but when I unplug the touchID immediately works again.

I try to follow this: https://support.apple.com/en-us/HT201295 guide but it not work, because as I search the M1 MacBook doesn't use T2 chip.


Correct no SMC or NVRAM rest on M1


In an effort to resolve your issue Try a SafeBoot https://support.apple.com/en-us/HT201262



If no resolve—

Call Customer Support (800) MY–APPLE (800–692–7753)

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

1 reply
Question marked as Top-ranking reply

Jan 28, 2021 8:26 AM in response to andy3520

andy3520 wrote:
TouchId on Macbook Pro M1 not working when charging

When I plug the charger in (original from apple) the touchID not working at all, but when I unplug the touchID immediately works again.

I try to follow this: https://support.apple.com/en-us/HT201295 guide but it not work, because as I search the M1 MacBook doesn't use T2 chip.


Correct no SMC or NVRAM rest on M1


In an effort to resolve your issue Try a SafeBoot https://support.apple.com/en-us/HT201262



If no resolve—

Call Customer Support (800) MY–APPLE (800–692–7753)

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

TouchId on Macbook Pro M1 not working when charging

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