Touch id doesn't response occasionally on Macbook Pro M1

I've been using the new MacBook Pro M1 for a week now, but unfortunately, the touch ID is not consistently responding to unlock my device. It occasionally works, but most of the time there is no response. I have tried setting up different fingerprints, but even then, the touch ID doesn't seem to work. It appears to be non-functional. Can you please explain why this issue is occurring?


Mahfuz Islam Khan Jabed

Dhaka, Bangladesh

Posted on Jun 20, 2023 12:03 PM

Reply
Question marked as Best reply

Posted on Jun 20, 2023 2:39 PM

jabedkhanjb wrote:

I've been using the new MacBook Pro M1 for a week now, but unfortunately, the touch ID is not consistently responding to unlock my device. It occasionally works, but most of the time there is no response. I have tried setting up different fingerprints, but even then, the touch ID doesn't seem to work. It appears to be non-functional. Can you please explain why this issue is occurring?



If Touch ID isn't working on your Mac

If Touch ID isn't working on your Mac - Apple Support



note— There are a few instances where Touch ID will not be accepted by macOS:


• If you restarted your Mac, or if you're not logged into your user account.

• If you have not unlocked your Mac for 48 hours.

• If you are trying to unlock Security & Privacy

• If you are trying to unlock Users & Groups Settings (when FileVault is on)

• If 5 wrong fingerprint attempts



Use Touch ID on Mac

Use Touch ID on Mac - Apple Support



1 reply
Question marked as Best reply

Jun 20, 2023 2:39 PM in response to jabedkhanjb

jabedkhanjb wrote:

I've been using the new MacBook Pro M1 for a week now, but unfortunately, the touch ID is not consistently responding to unlock my device. It occasionally works, but most of the time there is no response. I have tried setting up different fingerprints, but even then, the touch ID doesn't seem to work. It appears to be non-functional. Can you please explain why this issue is occurring?



If Touch ID isn't working on your Mac

If Touch ID isn't working on your Mac - Apple Support



note— There are a few instances where Touch ID will not be accepted by macOS:


• If you restarted your Mac, or if you're not logged into your user account.

• If you have not unlocked your Mac for 48 hours.

• If you are trying to unlock Security & Privacy

• If you are trying to unlock Users & Groups Settings (when FileVault is on)

• If 5 wrong fingerprint attempts



Use Touch ID on Mac

Use Touch ID on Mac - Apple Support



Touch id doesn't response occasionally on Macbook Pro M1

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