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Mac OS can’t install

hi, I have tried to reset my macbook, so i erased the disk but when i go to install mac os it says i need to have a user profile to install it. Is there a way to create a user profile in recovery mode, because i can’t boot without Mac OS

MacBook Pro 13″, macOS 11.0

Posted on Jan 28, 2021 1:15 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2021 8:16 AM

rileygillard wrote:

hi, I have tried to reset my macbook, so i erased the disk but when i go to install mac os it says i need to have a user profile to install it. Is there a way to create a user profile in recovery mode, because i can’t boot without Mac OS



what exact Mac is this ?

Exact message or error code?


See if this is you—If you get a personalization error when reinstalling macOS on your Mac with Apple M1 chip

https://support.apple.com/en-us/HT211983




1 reply
Question marked as Top-ranking reply

Jan 28, 2021 8:16 AM in response to rileygillard

rileygillard wrote:

hi, I have tried to reset my macbook, so i erased the disk but when i go to install mac os it says i need to have a user profile to install it. Is there a way to create a user profile in recovery mode, because i can’t boot without Mac OS



what exact Mac is this ?

Exact message or error code?


See if this is you—If you get a personalization error when reinstalling macOS on your Mac with Apple M1 chip

https://support.apple.com/en-us/HT211983




Mac OS can’t install

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