You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

louce Author

Level 1

4 points

Printer HP officejet 2620

I cannot print from computer. I can scan and copy but it says "printer...waiting for printer to become available". I see that this has been a relatively common issue and even found detailed instructions in the forum that seemed to work for some. Nothing worked for me.

Then I have updated my OD to Mac 11.1 BIG SUR and... It seems that there are not drivers available! When I connect the printer, mac seems to recognize it, installs... but the problem persists and the printer gets stuck until it says again "waiting for printer to become available"

MacBook Pro 13″, macOS 11.1

Posted on Jan 28, 2021 8:34 AM

Top-ranking reply

VikingOSX

Community+ 2024

Level 10

116,429 points

Posted on Jan 28, 2021 9:24 AM

The Dec 2020 HP Printer Drivers v5.1 for macOS has support for the OfficeJet 2620. After you download and install this HP driver package, power on your printer, visit the System Preferences > Printers & Scanners panel, right-click on your printer icon, and choose Reset printing system… This will allow you to re-add your 2620 by selecting the just installed HP drivers for it.

Unfortunately, this device is not supported in Apple's built-in AirPrint.

View in context

Printer HP officejet 2620

Similar questions