Can anyone help me PLEASE?. I received a new iPhone 12 ProMax for Christmas! I luv it however I’m unable to record sound when recording a snap chat. I can hear other peoples snaps and all permissions have been granted for snap chat to use my microphone however nothing seems to work. I’ve toggled , rebooted, deleted the app and re installed the app. Nothing seems to work. Help help help Please!!!
Hi Eliz.B,
We appreciate you reaching out to us. Rest assured that we'll do our best to assist you or get you pointed in the right direction.
We understand that you are experiencing issues capturing audio when recording on Snapchat.
The steps in the article below may help you ensure that your iPhone's microphones are working and further isolate the issue.
If the microphones on your iPhone aren't working
If the issue is isolated to Snapchat, we recommend that you reach out to Snapchat's developer.
You can use the article below to guide you.
How to contact an app developer
Cheers!
Microphone won’t record on Snapchat app
