iPhone 12 keeps crashing/re springing

So I’ve noticed when I’m watching something on safari my iPhone crashes and it’s happened to me while just being on different apps whilst listening to music on the phone. I updated the phone from 14.1 to 14.4 and it still is happening. What happens is the screen goes black and has the spinning wheel in the middle of the screen for couple seconds and then the phone ends up on the Lock Screen.


Not sure what is the reason for this and not sure if there is an issue with the phone.

iPhone 12, iOS 14

Posted on Jan 28, 2021 4:31 PM

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Posted on Jan 28, 2021 4:34 PM

If you have not yet then update your iPhone 12 to iOS version 14.4

If you have updated to iOS 14.4 and are having the crashing/re-springing issues then:

 Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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76 replies

Apr 18, 2021 7:52 PM in response to Kowal1998

My phone has been doing this as well. I purchased an iPhone 12 pro about a month ago and it has been updated to 14.4.2, I have also done a Force Restart like mentioned by apple support already. Still no fix. Can we get any support here?


It’s very frustrating to be browsing on Reddit, Instagram or safari and get booted out, losing my page or the post I was on. I really didn’t expect issues like this after just switching to an iPhone.

Apr 23, 2021 4:05 PM in response to Patrick_cgn

I’m the same with it not happening then starting to happen one day when I hadn’t updated my software and there isn’t a new version for me to update to. It’s once or twice a day for me and same issue as yourself but I do have an Apple Watch.


Someone further up said they got a replacement device and it still happens so I have changed my appointment to next Saturday to see if the update due out this coming week makes a difference.


It is quite annoying but I’m also beginning to worry it’ll get to the stage it does it all the time or it eventually won’t come back on

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iPhone 12 keeps crashing/re springing

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