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User profile for user: Swans2018
Swans2018 Author
User level: Level 1
4 points

Restore to factory

Have been given a iPhone XS MAX

Have the passcode but previous owner cannot remember the Apple ID

Cannot not erase and restore to factory settings.

Posted on Jan 28, 2021 11:55 PM

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Question marked as Top-ranking reply
User profile for user: darabos
darabos
User level: Level 2
163 points

Posted on Jan 28, 2021 11:58 PM

You have to restore Apple ID.

Check this: https://iforgot.apple.com/password/verify/appleid

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Restore to factory

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