email text

I'm receiving email from a friend with an iPhone to my iMac and their text arrives as an attachment I have to open to read. Any suggestions on how to fix this? Apparently my replies are going as normal?

Posted on Jan 29, 2021 9:56 AM

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Question marked as Top-ranking reply

Posted on Feb 1, 2021 11:47 AM

Hey there cWade,


We understand you're receiving emails from your friend that show up with the text in an attachment. We'll be happy to help.


It sounds like the cause of this may be something from your friend's side of things. If this is only happening with one contact, then that person would need to check how they're sending emails.


To test this have someone else send you an email or send yourself one, and check to see how it appears.


If your friend has questions about how to send an email from an iPhone, provide them with this: Address and send email in Mail on iPhone


Let us know how that goes or if you have any questions. Cheers!

3 replies
Question marked as Top-ranking reply

Feb 1, 2021 11:47 AM in response to cWade

Hey there cWade,


We understand you're receiving emails from your friend that show up with the text in an attachment. We'll be happy to help.


It sounds like the cause of this may be something from your friend's side of things. If this is only happening with one contact, then that person would need to check how they're sending emails.


To test this have someone else send you an email or send yourself one, and check to see how it appears.


If your friend has questions about how to send an email from an iPhone, provide them with this: Address and send email in Mail on iPhone


Let us know how that goes or if you have any questions. Cheers!

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email text

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