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not able to print from ipad or iphone to my Epson 3760 printer

I bought a new Epson 3760 printer, and I am not able to print from my ipad mini or my new iphone. I can print from my Dell laptop, and it uses wifi to print.

iPad Mini 5, iPadOS 14

Posted on Jan 29, 2021 2:07 PM

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Question marked as Top-ranking reply

Posted on Jan 30, 2021 5:25 AM

Hello LotusPilot,


There is an Epson ET-3760 listed in About AirPrint - Apple Support. I guess that this is the printer in question.


https://epson.com/For-Work/Printers/Inkjet/EcoTank-ET-3760-All-in-One-Cartridge-Free-Supertank-Printer/p/C11CG20203#specifications -> See Full Specs


Jan

5 replies

Jan 30, 2021 3:35 PM in response to Jan Hedlund

So the full spec’s suggest that you’ll need to use “Epson Connect” with the “Epson iPrint Mobile App”:

https://apps.apple.com/gb/app/epson-iprint/id326876192


As such, whilst your printer doesn’t appear to support direct printing via AirPrint, there is an App and proprietary Epson print service that provides a printing solution for iOS/iPadOS devices.

Jan 29, 2021 2:23 PM in response to bonnita290

Unless I’ve missed something in the specifications, your printer, whilst able to provide A WiFi connection, does not support AirPrint.


Apple AirPrint is a driverless connection protocol - that requires a compatible Printer to be wirelessly connected to your WiFi network.


As your printer appears to not be compatible with AirPrint, your alternatives are limited.  Epson may have a printer App designed for iOS/iPadOS.


You might consider connecting your printer to your PC or Mac computer - and install a “helper application” that allows the computer to emulate AirPrint capabilities; one such option is Readdle Printer Pro, for which suitable software for your PC is available. A link to the PC software is included from this page:

https://readdle.com/printerpro


A further alternative is to consider installing a dedicated Print Server Appliance on your network - and connect your printer to this. One example is the Lantronix xPrintServer, although the cost of this solution may exceed that of your existing [basic] printer.


The remaining solution is to simply replace your printer with one that is AirPrint capable.




Jan 30, 2021 11:04 PM in response to LotusPilot

No, I meant that the full specs show Mobile Printing Solutions: -> Other: -> Apple® AirPrint®7 .


When mentioned in Apple's About AirPrint article, a printer supports the driverless AirPrint technology.


Also, see the ET-3760 User's Guide (page 30): https://files.support.epson.com/docid/cpd5/cpd57088.pdf .


So, it should be possible to use this printer with AirPrint. However, that does not yet solve bonnita290's printing issue. We do not know any details about the network. If a router is involved, the settings may have to be checked (Bonjour/mDNS). It could perhaps be as simple as to power off the router, the ET-3760 printer, the Dell computer, the iPad mini, and the iPhone. Then, after a couple of minutes, to power on in the same order.

not able to print from ipad or iphone to my Epson 3760 printer

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