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dead phone

My phone was at around 80-90% and suddenly died that past tow days for no reason and I cannot power it back on. I've tried holding the power button down...etc. and Nothing works


Posted on Jan 29, 2021 6:12 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2021 6:12 PM

Hi


First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412


1 reply
Question marked as Top-ranking reply

Jan 29, 2021 6:12 PM in response to darvai

Hi


First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412


dead phone

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