dead phone

My phone was at around 80-90% and suddenly died that past tow days for no reason and I cannot power it back on. I've tried holding the power button down...etc. and Nothing works


Posted on Jan 29, 2021 6:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2021 6:12 PM

Hi


First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412


1 reply
Question marked as Top-ranking reply

Jan 29, 2021 6:12 PM in response to darvai

Hi


First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

dead phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.