Left shift button

My left shift button stopped working on my 2017 MacBook Pro. I have not spilt anything or dropped it. If I press really hard in the middle of the button it works...but not otherwise.

MacBook Pro 13″, macOS 11.0

Posted on Jan 30, 2021 7:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2021 7:19 PM

hcpennin wrote:

My left shift button stopped working on my 2017 MacBook Pro. I have not spilt anything or dropped it. If I press really hard in the middle of the button it works...but not otherwise.


See if you qualify: https://support.apple.com/keyboard-service-program-for-mac-notebooks

The butterfly keyboard has proven to be problematic.




You can try : How to clean the keyboard of your MacBook or MacBook Pro


1 reply
Question marked as Top-ranking reply

Jan 30, 2021 7:19 PM in response to hcpennin

hcpennin wrote:

My left shift button stopped working on my 2017 MacBook Pro. I have not spilt anything or dropped it. If I press really hard in the middle of the button it works...but not otherwise.


See if you qualify: https://support.apple.com/keyboard-service-program-for-mac-notebooks

The butterfly keyboard has proven to be problematic.




You can try : How to clean the keyboard of your MacBook or MacBook Pro


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Left shift button

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.