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User profile for user: charliethecoach
charliethecoach Author
User level: Level 1
4 points

macbook air keyboard

My left hand shift button has stopped working.

MacBook Air

Posted on Nov 27, 2019 1:02 AM

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User profile for user: kaz-k
kaz-k
User level: Level 8
49,212 points

Posted on Nov 27, 2019 3:42 AM

Hi,

I'm not sure which MacBook Air model you have, though if it's a Retina 2018,2019 model, they are recalled.

https://support.apple.com/keyboard-service-program-for-mac-notebooks

If not, try to make Genius Bar reservation or take your MacBook Air to Apple authorized service provider to check it up.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com


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User profile for user: kaz-k
kaz-k
User level: Level 8
49,212 points

Nov 27, 2019 3:42 AM in response to charliethecoach

Hi,

I'm not sure which MacBook Air model you have, though if it's a Retina 2018,2019 model, they are recalled.

https://support.apple.com/keyboard-service-program-for-mac-notebooks

If not, try to make Genius Bar reservation or take your MacBook Air to Apple authorized service provider to check it up.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com


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macbook air keyboard

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