macbook air keyboard

My left hand shift button has stopped working.

MacBook Air

Posted on Nov 27, 2019 1:02 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2019 3:42 AM

Hi,

I'm not sure which MacBook Air model you have, though if it's a Retina 2018,2019 model, they are recalled.

https://support.apple.com/keyboard-service-program-for-mac-notebooks

If not, try to make Genius Bar reservation or take your MacBook Air to Apple authorized service provider to check it up.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com


1 reply
Question marked as Top-ranking reply

Nov 27, 2019 3:42 AM in response to charliethecoach

Hi,

I'm not sure which MacBook Air model you have, though if it's a Retina 2018,2019 model, they are recalled.

https://support.apple.com/keyboard-service-program-for-mac-notebooks

If not, try to make Genius Bar reservation or take your MacBook Air to Apple authorized service provider to check it up.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

macbook air keyboard

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.