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RossAllenMac Author

Level 1

8 points

USB C port on Magic keyboard doesn’t work

Hi I purchased the iPad Pro 13 inch and magic keyboard in the summer and everything is great except the USB C port on the keyboard doesn’t work for the apogee microphone or charging my phone or anything at all it seams to be in powered, so I went online to view if that was normal and I found out it wasn’t so I was wondering if you could help me figure out how to go about exchanging it for a new one? Since I bought it in Vancouver at the apple store and there is no apple store in Victoria where I am in hospital unable to go to the apple store in Vancouver....if you could help I would appreciate it thank you

R.A.

[Re-Titled by Moderator]

Posted on Jan 30, 2021 7:10 PM

Top-ranking reply

Rafael Scheid

Level 5

5,346 points

Posted on Jan 30, 2021 7:25 PM

This port does not transfer data, so you can't use an input device with it.

Read this article in the section Charge your iPad and the info right under it Set up and use Magic Keyboard for iPad - Apple Support

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USB C port on Magic keyboard doesn’t work

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