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User profile for user: Candice_Miller242
Candice_Miller242 Author
User level: Level 1
4 points

Why is my Whatsapp back up is stuck?

iPhone 8 Plus, iOS 14

Posted on Jan 30, 2021 7:45 PM

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1 reply
User profile for user: Chris_C1
Chris_C1
User level: Community Specialist

Feb 2, 2021 8:46 AM in response to Candice_Miller242

Hello Candice_Miller242,


Thanks for reaching out in Apple Support Communities! We understand your concern with your WhatsApp backup getting stuck, and we're happy to assist you in any way possible.


Make sure you've followed the recommendations shown on the screenshot and connect to a reliable Wi-Fi network while leaving the iPhone connected to the charger. The iPhone should complete the backup in this condition.

You can also check out WhatsApp support here:

https://faq.whatsapp.com/iphone/chats/how-to-back-up-to-icloud/?lang=en



Take care.


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Why is my Whatsapp back up is stuck?

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