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Level 1

4 points

Apple TV

I unplugged my Apple TV and now the message

support.apple.com/applets/restore has come up. What do i do?

Apple TV 4K, tvOS 13

Posted on Jan 31, 2021 11:07 AM

Best reply

Community+ 2024

Level 10

140,086 points

Posted on Jan 31, 2021 11:15 AM

If you go to

then you’ll read that for the 4K model, you should contact Apple Support to have them restore the software for you.

Unfortunately, end-users can’t do this themselves for this model.

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