Speaker on iPhone randomly turns off
My iPhone 12 randomly turns itself off in the middle of a conversation. I have not had Wifi Calling turned on. I think this just started with the last OS update.
iPhone 12 Pro, iOS 14
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My iPhone 12 randomly turns itself off in the middle of a conversation. I have not had Wifi Calling turned on. I think this just started with the last OS update.
iPhone 12 Pro, iOS 14
This did not solve my problem. The key word is RANDOM loss of speaker sound, like in the middle of a conversation. I'm beginning to suspect it is caused by static electricity.
This did not solve my problem. The key word is RANDOM loss of speaker sound, like in the middle of a conversation. I'm beginning to suspect it is caused by static electricity.
Hi again RCaauwe,
The next step will be to get in touch with Apple Support for further assistance. They can be reached here:
Take care and be safe.
Greetings RCaauwe,
We're happy to help with the trouble you're having with your iPhone 12 speaker. You can find the steps to help resolve this issue here:
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
Feel free to reach back out if you have any questions.
Have a great day!
Hello there RCaauwe,
Thanks for that information. Let's make sure this isn't being caused by the Attention Awareness feature on your iPhone 12. Follow the steps here to check, and disable this if needed:
About Attention Aware features on your iPhone X or iPad Pro
Let us know if this helps.
Cheers!
It only happens when I'm on a iPhone telephone call. I never use headsets on phone calls (why would I? I'm using the speaker on the iPhone). The sound when I'm playing music never fails.
Hey RCaauwe,
Thanks for the follow-up info. Are you having this trouble only on phone calls? Does the speaker ever lose sound while playing music or a video? Does this ever happen while using a headset or headphones? Get back to us with that info, and we can go from there.
Best regards!
That didn't fix anything either.
Speaker on iPhone randomly turns off