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Removal of a Ecosia browser highjacker that’s been illegally installed?

I downloaded iOS 14.4 update but then noticed that somehow a website had added ecosia as a browser plug-in illegally. When I checked the App Store it showed that I hadn’t installed it from there, so how do I remove this browser addon? That’s installed on both iPhone SE 2 generation and iPad 5?

iPad Mini 5, iPadOS 14

Posted on Jan 31, 2021 2:23 PM

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3 replies

Mar 12, 2021 11:55 PM in response to KMB_12

I too have had this update forced on me by Apple reps as a solution for your call blocking not working the update 14.4 has not only installed ecosia to my search engine and opened up developer settings on my device it has caused Multiple issues with my device Apple’s response was very concerning an appalling considering they did not know what this application was and stating clearly that it should not be opening up your developer settings I was told that it would be now passed on to an engineers and they would be back in contact with me within 48 to 72 hours and guess what no phone call from Apple just another load of bullshit from your company

Feb 2, 2021 7:58 PM in response to Jon-se11

Hello Jon-se11,


We see that you're seeing a browser hijacker on your iPhone after updating the software on your iPhone. We can understand your concern, and we'd be happy to help.


We have included a few articles to help with clearing your browsing history, and resetting your default browser on your iPhone. After you clear the browsing history, make sure to restart your iPhone.


Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch


Change the default web browser or email app on your iPhone, iPad, or iPod touch


Let us know how this goes or if you have additional questions.

Have a great day!

Mar 13, 2021 10:14 PM in response to Jon-se11

I did a bit of research and this problem has been around for quite some time, I have change the settings to Firefox, but I think I downloaded it via a YouTube video. So for now on top of your support if you go to screen time settings, content restrictions, then alter the settings from allow all websites to restrict and add enosis.org to website restricted.

Removal of a Ecosia browser highjacker that’s been illegally installed?

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