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setting up new iphone with old data

I synced my old phone with itunes before getting new phone but now when i sync with itunes my photos aren't there. Where do i find them?

iPhone 7 Plus, iOS 13

Posted on Jan 31, 2021 10:13 PM

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Question marked as Top-ranking reply

Posted on Feb 1, 2021 12:20 AM

If by sync you mean backup then please note the iTunes backup features below. Probably all your Photos are on iCloud.


A backup from your computer doesn't include:


  • Content from the iTunes and App Store or PDFs downloaded directly to Apple Books
  • Content synced from iTunes, like imported MP3s or CDs, videos, books, and photos
  • Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
  • Face ID or Touch ID settings
  • Apple Pay information and settings
  • Apple Mail data
  • Activity, Health, and Keychain data (to back up this content, you'll need to use Encrypted Backup in iTunes.)


1 reply
Question marked as Top-ranking reply

Feb 1, 2021 12:20 AM in response to heiler6

If by sync you mean backup then please note the iTunes backup features below. Probably all your Photos are on iCloud.


A backup from your computer doesn't include:


  • Content from the iTunes and App Store or PDFs downloaded directly to Apple Books
  • Content synced from iTunes, like imported MP3s or CDs, videos, books, and photos
  • Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
  • Face ID or Touch ID settings
  • Apple Pay information and settings
  • Apple Mail data
  • Activity, Health, and Keychain data (to back up this content, you'll need to use Encrypted Backup in iTunes.)


setting up new iphone with old data

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