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Level 1

4 points

i6 is connected to internet, but no apps can connect via internet - but they work via Cellular. Tried resetting networks and re connecting them to no avail. Shut down phone also.

i7 is connected to internet, but no apps can connect via internet - but they work via Cellular.

Tried resetting networks and re connecting them to no avail.

Shut down phone also - no luck.

iPhone 7, iOS 13

Posted on Jan 31, 2021 11:27 PM

Top-ranking reply

Community+ 2024

Level 10

413,940 points

Posted on Jan 31, 2021 11:38 PM

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem of iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

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