Wifi Or Data- Iphone 7

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Level 1

8 points

Wifi Or Data- Iphone 7

So when I turn on wifi and cellular data, it does not use the cellular data but instead the wifi. But if I turn off mobile data and keep wifi connected. The wifi is not working. It is connected. When I turn mobile data on while wifi was connected. The network starts working again but I can see it is not using my mobile data. Is this a software bug or should I bring the iPhone to an apple store?

Thanks in advance,

Fahim

iPhone 7

Posted on Mar 12, 2021 11:24 PM

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Answer 1

Best reply

SravanKrA

Community+ 2024

Level 10

411,628 points

Mar 13, 2021 12:32 AM in response to Fahim367

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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Answer 2

Fahim367 Author

Level 1

8 points

Apr 10, 2021 9:46 PM in response to SravanKrA

Thanks,

I have tried it and also have contacted Apple Support and went to a store

Yet it still has this issue.

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Wifi Or Data- Iphone 7

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