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Level 1

4 points

My device is only working on a WiFi network even if mobile data is selected on

Hi I have been uncertain concerning the device I’m using. It only works via a WiFi network. And refuses to use mobile data?

what do you think the issue is?

iPhone XR, iOS 14

Posted on May 24, 2021 2:22 AM

Best reply

Level 10

208,043 points

Posted on May 24, 2021 2:42 AM

I would contact your cellular carrier and ask them about your data traffic plan and/or problems they might have at their side.

Regards

Giulio

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