Low or no sound in WhatsApp videos.

Experiencing extremely low or sometimes no sound at all in WhatsApp videos on iPhone 12 Pro Max. It has happened 3-4 times now since purchased (a month now). Phone speaker volume has been confirmed to be at Max. YouTube videos sound comes out fine. Anyone experienced this? And solutions suggestion?

iPhone 11 Pro Max

Posted on Feb 1, 2021 1:12 AM

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1 reply

Feb 3, 2021 5:51 AM in response to MYousufKhan

Hey there MYousufKhan,

Thanks for reaching out to Apple Support Communities. We understand the audio is not working as expected in a specific app. We’ll be happy to help with this.

If all other audio sounds like it should, go through the steps in the following link. Though the app is not crashing, these steps can still lead to a resolution for the issue:

If an app unexpectedly quits, stops responding, or won’t open

Take care.

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Low or no sound in WhatsApp videos.

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