My account has been disabled in iTunes and AppStore. I’m trying to set a new payment method but is not allowing me to.

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My account has been disabled in iTunes and AppStore. I’m trying to set a new payment method but is not allowing me to.

My account has been disabled in iTunes and AppStore. I used to have a card listed but I no longer have it so I removed it and I’m trying to set a new payment method but is not allowing me to.

iPhone 6, iOS 12

Posted on Feb 1, 2021 8:29 AM

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Answer 1

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Niel

Level 10

742,079 points

Feb 1, 2021 8:33 AM in response to wendolin176

It's not possible to add a payment method without getting the issue resolved. Contact Apple as described in the Related Article above.

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My account has been disabled in iTunes and AppStore. I’m trying to set a new payment method but is not allowing me to.

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