You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Apple reveals 2024’s most downloaded apps and games on the App Store. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My account has been disabled in iTunes and AppStore. I’m trying to set a new payment method but is not allowing me to.

My account has been disabled in iTunes and AppStore. I used to have a card listed but I no longer have it so I removed it and I’m trying to set a new payment method but is not allowing me to.

iPhone 6, iOS 12

Posted on Feb 1, 2021 8:29 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2021 8:33 AM

It's not possible to add a payment method without getting the issue resolved. Contact Apple as described in the Related Article above.


(191477)

1 reply

My account has been disabled in iTunes and AppStore. I’m trying to set a new payment method but is not allowing me to.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.