Apple Event: May 7th at 7 am PT
My macbook pro (2017) randomly shut down in the middle of use. When I got it up and running, I can open it and it will wake but as I slowly open the screen farther it starts to dim and then once it is open 90 degrees or more, it goes completely black. I have to close it and wait to open it back up in order to turn the screen on. Is there a software fix for this
MacBook Pro
Rjh1428 wrote:
My macbook pro (2017) randomly shut down in the middle of use. When I got it up and running, I can open it and it will wake but as I slowly open the screen farther it starts to dim and then once it is open 90 degrees or more, it goes completely black. I have to close it and wait to open it back up in order to turn the screen on. Is there a software fix for this
No, this is a hardware issue.
Classic display connector cable problem.
See if you qualify: Service Program—
https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/
Call Customer Support (800) MY–APPLE (800–692–7753) and see what they can do for you...
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.
https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
Rjh1428 wrote:
My macbook pro (2017) randomly shut down in the middle of use. When I got it up and running, I can open it and it will wake but as I slowly open the screen farther it starts to dim and then once it is open 90 degrees or more, it goes completely black. I have to close it and wait to open it back up in order to turn the screen on. Is there a software fix for this
No, this is a hardware issue.
Classic display connector cable problem.
See if you qualify: Service Program—
https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/
Call Customer Support (800) MY–APPLE (800–692–7753) and see what they can do for you...
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.
https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
MacBook Pro 13 inch 2017 display problems
