boot loop

My iPhone pro max is in bootloot mode since my last recovery. Itunes and IOS are updated, key solution launch iTunes in recovery mode, but update and recovery does not do the job. boot loop start again. In forum, it seems that this matter is solve in Genius Bar with replacement by a new phone. I tried to use reiboot for Mac but download is weak, and I don't really trust these programmes. Except using my applecare, with hopefully an appointment next time I come back France, I don't really have much more solutions. What can I do ? I work in Africa, I don't trust anyone to open my iPhone pro max. Does anyone knows an active email to contact customers care service.

thanks in advance for your help,

Best regards 

Frédéric

iPhone 11 Pro Max, iOS 14

Posted on Feb 1, 2021 1:02 PM

Similar questions

1 reply

claire504

Community Specialist

Feb 6, 2021 6:39 AM in response to forzalazu

Hey there, Frédéric.

We understand that your iPhone 11 Pro Max isn't fully turning on and restarting. This article shows how to fix an issue if an iPhone won't turn on: If your iPhone, iPad, or iPod touch won't turn on or is frozen If you were unable to complete the steps because the iPhone restarted before completing it, you can contact Apple Support for further assistance here: Contact Apple Support

Take care.

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boot loop

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