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I cannot quit Photos. The quit icon is colored dark red and does not react. As a consequence I cannot shut down my iMac. Help.

I was importing loads of photos. Now Photos crashed and I cannot quit from it. The little red dot in the upper left corner is colored dark red and is inactive. It prevents me from shutting down Photos but the computer at the same time.

Posted on Feb 2, 2021 4:14 AM

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Posted on Feb 2, 2021 10:26 AM

Hi DrDonald,


Since it sounds like everything is goofed, press and hold the power button on the back of the iMac until the screen goes off. Then, turn it back on.


TIP: Import photos in smaller batches! :-)


Cheers,


Jack

6 replies

I cannot quit Photos. The quit icon is colored dark red and does not react. As a consequence I cannot shut down my iMac. Help.

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