You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Erase all data from previous phone

I am unable to erase all data from my previous phone.

I have gone through each step, entered my passcode. Receiving 'failed attempt'

I have set my phone to erase after 10 failed attempts. Doesn't work.

Any suggestions? I am having to wait one hour after each attempt.

This is my iphone 8. I also removed it from the device list.




iPhone 8 Plus

Posted on Feb 2, 2021 11:40 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2021 11:41 AM

At this point, I would put it in restore mode and plug it into iTunes or Finder on a Mac.

1 reply

Erase all data from previous phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.