You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation Lock

I used my cousins apple account foreber ago to set up my ipad mini. She no longer remebers her account information and doesnt have access to it. How can i get into my ipad min? it says activation lock on the screen and is asking for her information.

iPad mini Wi-Fi

Posted on Feb 2, 2021 2:09 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2021 2:17 PM

Tell her to use Apple's iForgot service or contact their Account Security team, or the iPad's original owner to supply Apple with its purchase receipt and ask them to remove the lock.


(191564)

1 reply

Activation Lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.