I have a canon IX6850 that works fine, but I can't open the print queue on my macbook pro m1 after I send documents to it. I go to system preferences > printers > Open Print Queue.
On my old MacBook Pro (same version of Mac OS) the print queue would open automatically after I print.
I'm using AirPrint and the printer is on firmware v2 (up to date).
Is this more likely a Mac OS issue or a Canon/Printer issue?
MacBook Pro
Printing works fine. I just can't see the print queue. On my old MacBook Pro (same version of OS X) I can see the print queue fine.
I upgraded to 11.2.1 today and after I removed the printer and added it the problem seemed to resolve itself.
Printing works fine. I just can't see the print queue. On my old MacBook Pro (same version of OS X) I can see the print queue fine.
I upgraded to 11.2.1 today and after I removed the printer and added it the problem seemed to resolve itself.
Hello Oliver Jobson,
We understand that you are unable to open the print queue on your MacBook Pro. We’d like to help however we can.
To confirm, are you able to print documents without issue or do you get an error of some kind?
Are there any updates available for your Mac or for your printer software?
Take care!
Canon / print queue on MacBook Pro m1
