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iMac can't sign in to Apple ID

My iMac can't sign in to iCloud or AppleID. I can sign in if I open a browser, but from the system preferences it won't. When I try I get a verification failed. When going through the App store and it asks for the log in it can't verify again. I know it's the correct user and password, I'm logged in on the browser with it now.

iMac 27″, OS X 10.11

Posted on Feb 3, 2021 9:00 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2021 7:02 PM

Let's try this:


  1. Reset PRAM: Reset NVRAM or PRAM on your Mac - Apple Support.
  2. Reset SMC: How to reset the SMC of your Mac - Apple Support.
  3. If it still does not work, make a test user account and try to sign in. Go to System Preferences > Users & Groups > "+" > New Admin Account to test.


Cheers,


Jack

9 replies

iMac can't sign in to Apple ID

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