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New phone no back-up

I recently bought the new iPhone 11- my previous phone, iPhone 8 plus was backed up onto my MacBook Air- I no longer have the 8 plus phone. When I connect my new iPhone 11 to the MacBook Air, it does not show up ANYWHERE on my MacBook for me to transfer the back up from the previous phone.


I am not sure why?


Thanks!


MacBook Air 13″, macOS 11.1

Posted on Feb 3, 2021 10:00 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2021 10:03 AM

You may need to update iOS on the new phone before you can restore the backup you made of your old one.

2 replies

New phone no back-up

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