My Airpod Pros work perfectly when connected to my iphone, or ipad. However, when I connect them to my computer, they pickup and amplify even the softest sounds in the background, with considerable latency too. It's almost like they act as hearing aids. Even typing gently on my laptop is a barrage of noise. I've tried mutiple resets and forgets, but nothing has worked.
MacBook Pro 13″, macOS 10.15
Hello richmakesrecords,
Welcome to Apple Support Communities! We definitely understand you need both AirPods working so you can listen without any distractions. We'll be glad to help.
If you turn off Noise Cancellation or Transparency, does the same thing happen? Here's how to do this: AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode
Try resetting your AirPods: Reset your AirPods
Sometimes an interference may cause these issues. Please test your AirPods using the steps here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Any improvement after these steps?
Are you playing content already synced or downloaded to your computer, or are you streaming content? If streaming, test with downloaded content.
We look forward to hearing back from you with the result.
Have a great day!
richmakesrecords,
Thanks for testing and providing the results. Let's continue with trying some other steps.
Since this is only happening with your Mac, please follow the steps here to back up and update: How to update the software on your Mac
Try connecting and testing different Bluetooth headphones with your Mac. Does the same thing happen?
If you're continuing to experience the same thing after completing those steps, please reach out to us directly: Get Support
Take care.
Hello,
I replied to this earlier but I think it glitched and the reply was lost. See my answers below.
If you turn off Noise Cancellation or Transparency, does the same thing happen? Here's how to do this: AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode
This happens in either mode.
Try resetting your AirPods: Reset your AirPods
I have reset my airpods four seperate times and the issue persists.
Sometimes an interference may cause these issues. Please test your AirPods using the steps here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Nothing here has helped
Any improvement after these steps?
Are you playing content already synced or downloaded to your computer, or are you streaming content? If streaming, test with downloaded content.
doesn't matter about streaming vs synced content. It happens even if no content is playing back. As soon as the airpod pros are connected to the computer, they pick up and play back every little noise very loudly in my ear with a decent amount of latency. This does not happen with the phone or ipad.
Airpod pros amplifying background on compute
