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Can't get into website because it says security certificate expired even though it is dated April 21, 2021. One tip said to delete the expired certificate and log onto the website and it would renew. This didn't happen.

Security Certificate expired to a website often used. The certificate indicated expiration was April 21, 2021. Safari would not let me in. One tip was to delete the certificate and log on to the website and it would update. This did not happen and now the certificate is gone. I am at a loss to fix this. None of the information I've found works. There is no indication anywhere on how to update the certificate of fix this issue.

MacBook Pro 15″, OS X 10.11

Posted on Feb 4, 2021 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2021 11:39 AM

Hello Jeanneology,


Thank you for reaching out in Apple Support Communities. We understand you're unable to log into a website by using Safari on your Mac. We can help point you in the right direction.


We recommend to see if you can change the certificate's trust settings for Safari by following the steps outlined here: Avoid fraud by using encrypted websites in Safari on Mac


If that doesn't help, you'll want to contact the website owner or administrator of the website for additional assistance.


Kind regards.

1 reply
Question marked as Top-ranking reply

Feb 7, 2021 11:39 AM in response to Jeanneology

Hello Jeanneology,


Thank you for reaching out in Apple Support Communities. We understand you're unable to log into a website by using Safari on your Mac. We can help point you in the right direction.


We recommend to see if you can change the certificate's trust settings for Safari by following the steps outlined here: Avoid fraud by using encrypted websites in Safari on Mac


If that doesn't help, you'll want to contact the website owner or administrator of the website for additional assistance.


Kind regards.

Can't get into website because it says security certificate expired even though it is dated April 21, 2021. One tip said to delete the expired certificate and log onto the website and it would renew. This didn't happen.

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