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Trade in kit

I recently ordered an iPhone (the one I’m using), and I thought at check out I had ordered a trade in kit. I picked my iPhone up at the store in Kenwood Ohio and the kit wasn’t ordered. This was about two weeks ago. They said of I didn’t receive a kit, to contact you all. Would you all be able to send a trade in kit soon?

iPhone 7

Posted on Feb 5, 2021 5:45 AM

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Posted on Feb 5, 2021 5:52 AM

We’re not who you think we are. We’re other users. Like you.

Here’s how the folks at Apple process trade-ins: https://www.apple.com/shop/trade-in

Failing that, use the Get Support link in the upper right, and request assistance with your trade-in.

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Trade in kit

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