Touch Bar not working in MacBook Pro.

shikha2506 wrote:

hello, I have tried everything given on internet but nothing helped. all keys and power button is working fine but Touch Bar is not turning on. I have Mac book pro 13" 2019. and software is big Sur 11.2

is there anyone who can help me. Touch Bar option in keyboard setting is missing also in activity monitor nothing is showing related to Touch Bar. help!!!

Try resetting the SMC https://support.apple.com/en-us/HT201295

if no resolve —

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

if that does not sorted it would indicate a hardware issue:

“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.

https://support.apple.com/mac/repair/service