You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I remove my payment debit card details from the card that is not working?

How do I remove my payment debit card details from the card that is not working?I want to add new card details and it’s declining the new payment method

Posted on Feb 6, 2021 12:25 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2021 1:08 AM

Add a new one before you can remove the old one.


Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


2 replies
Question marked as Top-ranking reply

Feb 6, 2021 1:08 AM in response to PoojaBatra

Add a new one before you can remove the old one.


Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


Feb 6, 2021 1:08 AM in response to PoojaBatra

If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


How do I remove my payment debit card details from the card that is not working?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.