Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad 2 Graphics malfunction on 14.4

Does anyone onow of a fix for a graphics issue since updating to 14.4 on an ipad 2? All photographs, previous taken or live or video viewed look like partial negatives. I have restarted, reset and factory reset and the issue persists. It happened during watching a live gig on youtube. Has not been dropped, or damaged.

iPad Air 2 Wi-Fi

Posted on Feb 6, 2021 1:15 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2021 3:42 AM

Sorry about that. It might be also a screen graphic problem.

Try also a forced restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue still persists, you can:

Contact Apple Support directly (they have tools to run run remote diagnostics) using this link:--> Get Support

or

Make an appointment and have your device inspected at an Apple Store or Authorized Service Provider among this list:--> Apple – Location Selector

Regards

Giulio


4 replies
Question marked as Top-ranking reply

Feb 6, 2021 3:42 AM in response to jim007uk

Sorry about that. It might be also a screen graphic problem.

Try also a forced restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue still persists, you can:

Contact Apple Support directly (they have tools to run run remote diagnostics) using this link:--> Get Support

or

Make an appointment and have your device inspected at an Apple Store or Authorized Service Provider among this list:--> Apple – Location Selector

Regards

Giulio


Ipad 2 Graphics malfunction on 14.4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.