IPhone 8

How do I unlock my phone. I have changed providers. I have cancer and need my phone for medical purposes. I have contacted my old provider and new provider and they both say the same, Apple will take ten days to reply your code. Ten days!. In this current situation surely it should be quicker than this?. Can someone please help?.

Posted on Feb 6, 2021 3:23 AM

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1 reply

Feb 8, 2021 2:36 PM in response to Lesley2b

Hello Lesley2b,


We understand you want to get your device unlocked from your old carrier in order to use it with a new carrier. Working with the carriers is the best route to have this completed.


How to unlock your iPhone for use with a different carrier


The time frame to complete the process cannot be adjusted by Apple, so we'd recommend staying in touch with your current carrier for options.

Thanks for posting in the Apple Support Communities forum.


Take care!

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IPhone 8

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