Display of user icons on log-in screen

Here's something kind of odd: Since I updated my version of Big Sur to 11.2 a few days ago. whenever my log-in screen comes up, the user icons (there are three) appear all the way on the left, instead of center, where they've always been. I wouldn't say this is a huge problem, since it doesn't prevent me from logging on, but, as someone who notices design issues, I find it annoying! I already reset the SMC, and NVRAM/PRAM, as a solution for another issue I was having, but that didn't fix this. I'm attaching a screen shot that shows what I'm trying to describe. Ideas? Thanks.

iMac Pro

Posted on Feb 6, 2021 10:04 AM

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Posted on Feb 6, 2021 10:10 AM

Boot into Safe Mode by booting with the Shift key held down and check there to see if the problem persists.  Reboot normally and test again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


16 replies
Question marked as Top-ranking reply

Feb 6, 2021 10:10 AM in response to Ira R.

Boot into Safe Mode by booting with the Shift key held down and check there to see if the problem persists.  Reboot normally and test again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Feb 14, 2021 10:03 AM in response to Ira R.

First, there is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This user tip describes what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community. Additionally unless you're using a true VPN tunnel, such as between you and your employer's or bank's servers, they are useless. Public VPN's are anything but private.    So if you don't need the Cisco software due to employer's requirements I'd uninstall it also.


That being said you've installed what most of the experienced users in these forums consider akin to malware, CleanMyMac. Uninstall it according to the developer's instructions.


Also uninstall Flash and PepperFlash. Flash support was dropped by Adobe at the end of last year and can pose a security threat. It's a dead app and should be avoided.


You have quite a few apps opening at boot in the System/Users & Groups/Login Items preference pane. That is causing a strain on the memory. Only the absolutely "must have" apps should be launched at boot. The others, like Speedtest, can be launched manually when needed and closed when done.


You can check to see if you've removed all of the supporting files of the apps you want to delete by downloading and running Find Any File to search for any files with the application's name  and the developer's name in the file name.  For CleanMyMac software you'd do the following search(es): 


1 - Name contains cleanmymac

2 - Name contains macpaw


Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.


FAF can search areas that Spotlight can't like invisible folders, system folders and packages.  



Feb 11, 2021 11:28 AM in response to Ira R.

If the drive is an SSD driver there are no moving parts so putting it to sleep is not really advantageous.


Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report



and use the Additional Text button to include the report in your reply.





IMPORTANT:

Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:


Also click and read the About info to further permit full disk access.



Then we can examine the report and see if we can determine what might be causing the problem and see what type of drive you have.


Feb 7, 2021 4:45 AM in response to Old Toad

The first time I rebooted normally, the logon icons were in the right place. But after the display went to sleep and then came back on, they were not in the right place. I'm including a screen shot of my "energy" settings; in order for the Mac to stay "awake", should I uncheck the box next to the question "Put hard disks to sleep when possible"?

Feb 13, 2021 9:31 AM in response to Old Toad

I should also mention that since I posted my original question here (about the position of the icons on the logon screen), I"ve had a few other (non related) issues pop up. Today for example, I wanted to use dictation; I always was able to start dictation by pressing the Function key on my keyboard twice, but now that's not working. I checked in System Preferences and dictation is enabled and it's set to begin by pressing Function twice, so I don't know what happened. All these things started after my upgrade to Big Sur.

Feb 13, 2021 10:14 AM in response to Ira R.

Absolutely not. It's considered to be akin to malware by most of the experienced users here. You should uninstall it according to the developer's instructions. The same goes with any A/V, optimizing or speed-up software


There is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This user tip describes what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community   

Feb 15, 2021 4:10 AM in response to Old Toad

I'm trying to do the things you said but as you've probably figured out, I'm not an advanced user, and having some trouble figuring it out:

"Also uninstall Flash and PepperFlash"

    • I don't see either of these in the Applications list. I did an FAF search and it came up with hundreds of items. So I just don't know how to proceed

"You have quite a few apps opening at boot in the System/Users & Groups/Login Items preference pane. That is causing a strain on the memory. Only the absolutely "must have" apps should be launched at boot."

    • I looked in System Preferences/Users and Groups/Ira_Rosenblum and I see only one item listed under "Login items". Where do I find the apps you said are opening at boot

Meanwhile, the issue I wrote about initially (about the logon icons not loading correctly) still hasn't been resolved!

Thanks for your help here.



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Display of user icons on log-in screen

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