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Level 1

6 points

cannot able to turn on

its brand new iphone 12 pro and i switched off and its not turning on.

iPhone

Posted on Feb 6, 2021 11:12 AM

Top-ranking reply

Level 10

149,568 points

Posted on Feb 6, 2021 11:14 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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