You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone and iPad

My son is deceased. How do I open his devices without a password?

Posted on Feb 6, 2021 10:57 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2021 11:13 PM

How to request access to a deceased family member's Apple accounts - Apple Support


Note most importantly:


Please note that devices locked with a passcode are protected by passcode encryption, and unless the next of kin knows the device passcode, Apple will not be able to remove the passcode lock on the device without erasing it. 
1 reply
Question marked as Top-ranking reply

Feb 6, 2021 11:13 PM in response to Kangar005

How to request access to a deceased family member's Apple accounts - Apple Support


Note most importantly:


Please note that devices locked with a passcode are protected by passcode encryption, and unless the next of kin knows the device passcode, Apple will not be able to remove the passcode lock on the device without erasing it. 

iPhone and iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.