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User profile for user: dadparent
dadparent Author
User level: Level 1
4 points

macbook says he has had a problem starting up

Hello,


Last week I get constantly the message that the computer is restarting because of a problem. But I restart because I regularly shutter down the computer (Macbook). This is the error message:

panic(cpu 2 caller 0xffffff8013cbfbe6): initproc exited -- exit reason namespace 2 subcode 0x4 description: none


uuid info:

0x110633000 uuid = <0d4ea85f-7e30-338b-9215-314a5a5539b6>

0x10c0e8000 uuid = <7426871f-66d2-3ee3-9d3c-26d02cdfa336>


Thread 7 crashed


RAX: 0x00007fff204bdc2a, RBX: 0x000070000d0349b0, RCX: 0x00007fff204d598d, RDX: 0x0000000000000002

RSP: 0x000070000d034998, RBP: 0x000070000d0349a0, RSI: 0x0000000000000390, RDI: 0x00007ff098504530

R8: 0x00000000004f4005, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0xfffffffffffffe30

R12: 0x00007ff098504320, R13: 0x0000000000000001, R14: 0x0000000000000001, R15: 0x000070000d034aa0

RFL: 0x0000000000010207, RIP: 0x00007fff204cf347, CS: 0x000000000000002b, SS: 0x0000000000000023


Thread 0: 0xffffff86b160e6c0

0x00007fff2061b622

0x00007fff204b051b

0x0000000000000000


Thread 1: 0xffffff86b214e120

0x00007fff20638a7a

0x00007fff2049f7c7

0x00007fff204a55fe

0x00007fff204a60cb

0x00007fff204afc5d

0x00007fff20647499

0x00007fff20646467

0x0000000000000000


Thread 2: 0xffffff86b998f240

0x00007fff2061b5a2

0x000000010c0f50a6

0x00007fff2049f7c7

0x00007fff204a55fe

0x00007fff204a60cb

0x00007fff204afc5d

0x00007fff20647499

0x00007fff20646467

0x0000000000000000


Thread 3: 0xffffff86bbe25d10

0x00007fff2061b5a2

0x00007fff2049f7c7

0x00007fff204a2195

0x00007fff204b2550

0x00007fff204ae857

0x00007fff204aefb8

0x00007fff20647453

0x00007fff20646467

0x0000000000000000


Thread 4: 0xffffff86bc4ca360

0x00007fff20638a62

0x00007fff204a2195

0x00007fff204b2550

0x00007fff204a54a7

0x00007fff204a60cb

0x00007fff204afc5d

0x00007fff20647499

0x00007fff20646467

0x0000000000000000


Thread 5: 0xffffff86b9bebbf0

0x00007fff2061b5a2

0x00007fff2049f7c7

0x00007fff204a2195

0x00007fff204b2550

0x00007fff204ae857

0x00007fff204aefb8

0x00007fff20647453

0x00007fff20646467

0x0000000000000000


Thread 6: 0xffffff86b9bee6c0

0x00007fff20617586

0x00007fff204bd1fc

0x00007fff204ac84c

0x00007fff204ac4ac

0x000000010c0f34f8

0x000000010c0f5024

0x000000010c0f4e0e

0x00007fff2049f7c7

0x00007fff204ac605

0x000000010c0f4527

0x00007fff2049f7c7

0x00007fff204a2195

0x00007fff204b2550

0x00007fff204a54a7

0x00007fff204a60cb

0x00007fff204afc5d

0x00007fff20647499

0x00007fff20646467

0x0000000000000000


Thread 7: 0xffffff86b9bea240

0x00007fff204cf347

0x00007fff204bc404

0x00007fff204afae0

0x00007fff20647499

0x00007fff20646467

0x0000000000000000


Thread 8: 0xffffff86b9beaad0

0x00007fff20646458



Mac OS version:

20D64


Kernel version:

Darwin Kernel Version 20.3.0: Thu Jan 21 00:07:06 PST 2021; root:xnu-7195.81.3~1/RELEASE_X86_64

Kernel UUID: C86236B2-4976-3542-80CA-74A6B8B4BA03

System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

System shutdown begun: YES

Panic diags file available: YES (0x0)



MacBook

Posted on Feb 6, 2021 11:46 PM

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User profile for user: DiZoE
DiZoE
User level: Level 4
3,009 points

Posted on Feb 7, 2021 12:21 AM

Hey dadparent!


Sorry for the troubles, I’ve been there.


This symptom can be a part of a broad number of causes. Have you happened to see this article from Apple?:


If your computer restarted because of a problem:


https://support.apple.com/en-us/HT200553


There are several tests in there that may help to point to a possible cause.


Other than that, can you say if this started happening after any event in particular? Or if this is just a random event you can’t predict?


Thanks! Happy to give any input if I can help, happy to.

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User profile for user: DiZoE
DiZoE
User level: Level 4
3,009 points

Feb 7, 2021 12:21 AM in response to dadparent

Hey dadparent!


Sorry for the troubles, I’ve been there.


This symptom can be a part of a broad number of causes. Have you happened to see this article from Apple?:


If your computer restarted because of a problem:


https://support.apple.com/en-us/HT200553


There are several tests in there that may help to point to a possible cause.


Other than that, can you say if this started happening after any event in particular? Or if this is just a random event you can’t predict?


Thanks! Happy to give any input if I can help, happy to.

Reply
User profile for user: dadparent
dadparent Author
User level: Level 1
4 points

Feb 7, 2021 2:06 AM in response to DiZoE

Thank you DiZoE,

To be honest I used a App and Disk cleaner. Because of the problem I used to start reading this forum and found out that this can be the start of a lot of troubles. I never will do it again. I hoped the login report would bring you experts straight to the cause.


Another question: can't I even use this cleaners for removing apps? The seem to do this rather thoroughly and good


Thanks again for you quick respons.


Dirk

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User profile for user: PRP_53
PRP_53
User level: Level 10
91,465 points

Feb 7, 2021 2:22 AM in response to dadparent

The Crash Report might be in direct consequences to the Disk Cleaner that was installed and since removed. AntiVirus, Disk Cleaners, Uninstaller, Optimizers are all in the same category - big trouble makers and should never be installed or used. They all should be removed via the Developers Instructions.

That said, one could do an in-place re-install and thereby replacing missing or corrupted system files caused by the Cleaner. This an be done by removing all external drives and hen re-booting into Recovery Mode - Command + r - immediately at startup. Choose reinstall macOS and follow the prompts.


Make a Time Machine Backup Before attempting.


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macbook says he has had a problem starting up

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