Volume data out of space

I’m trying to open a sound file from iCloud which is under 4mb size but I’m getting the message volume data is out of space but when I check I’ve got at least 100 gig of empty space, I have been having other small problems with iCloud also, is there a problem with it? My phone is an iPhone 12 Pro Max 256 GB

Posted on Feb 7, 2021 4:34 AM

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3 replies

Feb 9, 2021 10:37 AM in response to Aparky101

Hello Aparky101,


Welcome to Apple Support Communities. It looks like you're getting an error when you try to open a file on iCloud, and we'd be happy to look into this with you.


To get stared, let's try to restart your iPhone:


Restart your iPhone


If the issue persists, go to: Settings > [Your name] > iCloud > iCloud Drive. Turn it off, then turn it back on.


Before doing so, make sure you have a backup of your device:


How to back up your iPhone, iPad, and iPod touch


We hope this information is useful. Kind regards.



Feb 12, 2021 7:40 PM in response to Aparky101

Hello Aparky101,


Thanks for getting back to us with those additional details. It looks like you're unable to back up your iPhone, and we'd be happy to provide some guidance.


Are you having issues backing up to iCloud, or on your computer? What happens when you try? Are you getting any errors? If so, please specify.


Please check this out:


If you can't back up to iCloud or if restore from iCloud backup failed

If you can't back up your iOS or iPadOS device to a computer or restore it from a backup


We hope this information is useful. Kind regards.



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Volume data out of space

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