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Cannot update payment information on iPhone 6

Got a prompt that the expiration date had changed on my credit card. I went into settings update payment and shipping to add a new card but the phone won’t keep the information. It keeps defaulting to the old expired information. I can’t get rid of the old card until I add the new card but iPhone 6 won’t let me keep the new credit card information.

Posted on Feb 7, 2021 5:24 AM

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3 replies

Feb 7, 2021 5:27 AM in response to rfsindc

If you can't change your credit card info, contact iTunes Support team using this link:--> iTunes Store & App Store – Get support for various issues

choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.

Regards

Giulio

Cannot update payment information on iPhone 6

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